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SyncUp FAQ
The highly competent professionals of our Tech Support team would effectively respond to your queries.
Further if the FAQ does not provide with suitable answers to your queries, please feel free to mail us at SyncUp Support.

         

 

What is a default profile?

A default profile is comprised of settings that are required to execute the synchronization process using SyncUp. The profile will be saved as default .wfs .

How can I connect to a remote PC?

  • Click on the “Synchronize between two PCs” in the “Where to Sync” wizard.
  • You specify the connection type, operating system, system name and authentication (incase of Windows 2000/XP)

Enter the PC details and click the “Connect” button to establish connection

How can I sync files/folders using SyncUp?

SyncUp allows demand and automatic synchronization

Demand Sync:

  • Select folders in the “Where to Sync” wizard
  • Choose direction of synchronization in the “Where to Sync” wizard
  • Click “Synchronize” button in the “when to Sync” wizard.

Automated Sync:

  • Select folders in the “Where to Sync” wizard
  • Choose direction of synchronization in the “Where to Sync” wizard
  • Select the time and date to schedule sync in the “When to Sync” wizard
  • Click the “Schedule” button in the “When to Sync” wizard

The synchronization process will be executed at the specified date and time in the background

How do I automate synchronization?

Synchronization can be automated by scheduling the process. Under the “When to Sync” wizard you can set tasks to be included in a single profile.

What does the ‘Preview’ mean in SyncUp?

  • Preview Results provide a detailed preview of files to be sync

It gives a detail statistics of the files to be copied and overwritten in the source and update

Why do I see the folders highlighted in the application window?

The folders are highlighted to show the path of the selected folder in the Source and Update PC.

Could I create multiple profiles?

No, you can’t create multiple profiles.

Can I sync files of a remote PC?

Yes, you can sync files of a remote PC.

Do I need to save the profile to schedule the synchronization process?

Yes, you have to save the profile in-order to schedule the process of synchronization

Is SyncUp compatible to all time zones?

Yes. SyncUp is compatible to all Time Zones.

What are the types of synchronization available in SyncUp?

SyncUp supports folder and drive level synchronization for source and destination locations.

What are the sync directions available in SyncUp?

SyncUp supports both the uni and bi directional synchronization.

Does SyncUp synchronize sub folders?

Using SyncUp you can synchronize sub folders

Does SyncUp support file systems?

SyncUp extends its support to NTFS and FAT .

Does SyncUp support removable drives?

Yes,SyncUp supports removable medias such as USB , Zip , CD RW Drives

What should I do if I get a message "remove shares on remote pc and try again”, When connecting to a remote PC?

Please follow the below steps:

  • Check for all the files and folders that are open in the source PC
  • Close all the files and folders that are kept open using ‘share’ from remote PC

Establish connection between PCs

 
 
 

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