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SoftCopy FAQ

The highly competent professionals on our Tech Support team will quickly find the right answer for your queries.
If the FAQ did not have the answer to your questions, Please contact us via email SoftCopySupport to get an answer to your question.

         
 
 

What is a SoftCopy?

SoftCopy is a file transfer tool, which allows you to transfer files and folders from one PC to another PC through Parallel Cable / LAN Crossover Cable / Network LAN.
 

What is a Source and Destination PC?

The PC from which data (files and folders) are to be transferred is a Source PC. The PC to which data (files and folders) are to be transferred is a Destination PC.

 

Which system I should install SoftCopy, Source or Destination PC?

SoftCopy has to be installed in both source PC and destination PC. We recommend you to keep higher operating system as destination. For example, if Windows 98 and Windows 2000 are used,keep Windows 98 machine as source and Windows 2000 as destination.

 

I am unable to get the two PCs to connect with each. What could be wrong?

If you are not able to establish the connection between two PCs, check the following conditions:

  • Check whether you have administrator rights on the source PC.
  • The drives of the source PC should be shared as C$, D$ etc. with full rights.
  • The destination PC should refer to the source PC exactly by the same name as its identification name.
  • Direct Cable Connection Service should be established in both source and destination PCs.
  • Run conmgr.exe in source PC and then run softcopy in destination
 

How long it will take to copy a 1GB of data?

With SoftCopy it will take approximately 45 minutes to transfer 1 GB of data.
 

What happens if power fails during copying?

If the power fails during the file transfer process, restart the system and execute the process again to transfer the required files. SoftCopy will alert you during overwriting the files.
 

Can I execute the transfer process for a higher to lower OS configuration?

Yes, you can transfer the files from higher to lower OS configuration.
 

Does SoftCopy support file transfer to removable medias?

SoftCopy does not extend its support to transfer files to removable media.
 
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Does it matter if my file system is FAT16, FAT32 or other?

No. SoftCopy will support any file system like FAT, FAT16, FAT32 and NTFS.
 

Can I be able to synchronize files using SoftCopy?

No, SoftCopy is used to copy files or folders. It does not support synchronization of files or folders.
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Whether the properties of the files copied will be maintained?

SoftCopy will not change the property of the files while transferring.
 

If I want to cancel the process in-between, would I be able to do that?

Yes, you can cancel the process in between.
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