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| General |
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| What
is Display Queue?
Display Queue is a log file that displays
the information of any new and modified files of the
system, which are to be backed up if selected with any
of the profiles. Queue log comprises of information
such as file name, file size, file location, date and
time. |
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| What
is the difference between an unregistered version and
the registered version?
Using the unregistered version of
BackTrakPro you can take backup for files not more than
50MB. Registered version supports all the functionalities
of BackTrakPro irrespective of the file size. |
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| What
is Trickle Backup and how does it work?
Trickle Backup allows you to monitor
the modified file(s) and executes backup process in
the background during system idle state. With this backup
it's saves your valuable data and time, to execute this
type of backup you have to specify it in the Backup
option. |
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| Several
of our mobile users have lost data when their notebooks'
hard disks died and a few have accidentally deleted
files for which they had no backups. Do you know of
any storage or backup devices that work well in the
field?
We suggest the USB removable drives
as the storage media for all those who use notebook
computer. Let us inform you that, we also sell the USB
Hard Disk Drive along with the BackTrakPro CD Copy for
$119.95. |
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| What
are the supported operating systems?
Supported Operating Systems of BackTrakPro
are Windows 95/ 98/ 2000 Professional/ XP Home/ XP Professional/
ME. |
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| How
is my data secured?
BackTrakPro provides security by encrypting
the data and by providing passwords to the data, where
only the owner of the data can retrieve it. |
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| How
to un-install BackTrakPro?
You can un-install BackTrakPro from
the Add/Remove Program option in your control panel,
select BackTrakPro from the list and un-install |
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| What
should be the speed frequency between the CD writer
and the CD?
The Speed frequency of the CD should
be equal or less than the speed of the CD writers. (For
example; A CD writer with 10x speed capacity can write
to the CD supporting either 10x or less than 10x.) |
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| Can
I give UNC path as a Backup location?
BackTrakPro supports the UNC (Universal
Naming Convention) methodology for specifying the backup
location. To perform this you should have rights to
access a particular system. Specify the server name
or system name, the drive name and the folder name in
the backup location field. For example, \\ABC001\C\TestBackup. |
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| Can
I execute backup from Network drives?
Yes. BackTrakPro allows you to backup
data from both the local and mapped network drives. |
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| How
does the backup process work during System idle time?
If you want to execute backup during
the system idle time, the required idle time entry has
to be set while creating the profiles. When the system
is idle for a certain minutes as specified in the profile,
the data belong to that profile is backed up silently. |
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| How
to identify a modified file status during trickle backup
process?
The modified files are logged into
the BackTrakPro queue and will be residing in the Queue
till the file has to be backed up. |
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| If
an external drive; For example, a zip drive, is reused
to backup data that already has old backups, will it
replace the files?
BackTrakPro will not replace the old
backups. The succeeding backup versions for the changed
files will be added to the existing backups and the
retention option controls only the succeeding versions
of the files not the original version of the file. |
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| If
I save multiple revisions, should I have enough space
on the disk for several FULL copies?
While backing up, the file is automatically
compressed and on average the file size is compressed
to about 1/3rd of the original file. However, the number
versions to be maintained depend on the retention option
you choose. You should have enough space to take the
backup of version files also. If there is no enough
space, BackTrakPro will prompt a message and guides
you to take necessary steps. |
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| How
do I know there is enough free space on disk to backup?
If the required space is not available
in the disk, then BackTrakPro prompts the warning message. |
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| How
is a BackTrakPro Kit better than a Zip or Jaz solution?
BackTrakPro Kit includes the software
in a CD and a USB drive of 20 GB capacity. The biggest
advantage of the software being distributed with a USB
hard drive is the fact that it has enough capacity to
be a true plug and play solution for desktops. Considering
the fact that current desktops come with around 10 GB
of data, and Zip and Jaz only has capacities of 250
MB and 2 GB respectively, USB can go a long way as the
popular choice. Its unique sleek design lets it to be
carried offsite by putting the entire drive in your
pocket. |
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| Some
file extensions are not seen in “Include Files by File
extensions” option of BackTrakPro.How to add/register
new file extension?
If the file extensions are not registered,
it will not be listed in the Include/exclude options.
You have to include the file extensions manually to
be listed in the application.
To add a new file extensions
- Open Windows
explorer
- On the Tools
menu, click Folder Options
- Select Files
type tab, the available registered file extensions
will be listed
- Click New
button to add a new file extensions
- Type the required extensions;
for example, "doc"
- In the “Create
New Extension “ dialog box, click "Advanced"
button to associate the application with the extension.
- In the “Associated
File Type” select any one application from
the pull-down list to associate it with the extension.
- Click OK
button and close the window.
- Start the BackTrakPro application
again to view the newly added extension in the Include/Exclude
Files by File extensions
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Can I backup lengthy files?
BackTrakPro allows you to take backup of lengthy files. |
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What is the purpose of Qclear log?
What is it used for?
The Qclear will monitor the modified files once you
set the Queue option to the profiles. The modified
files will be maintained in the Qclear log. The log
will be cleared once the backup is done for the specified
profile.
The Queue option can be set for the following:
1.Confirm
And Start Backup If Amount Of Backup Data Is Over (Specified
Size Limit in terms of KB, MB, GB)
2.Start Backup If
Number Of Files In Queue Reaches More than the number
of specifies files.
|
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How can I protect my profiles?
The profile is encrypted by default. You can set password
to the profiles. You can restore your backed up files
with the specified password. |
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How can I backup data to a remote server?
You can take backup to FTP server by specifying the
Media type as FTP REMOTE in BackUp Location. It requires
Host Address (IP Address), User Name (FTP Server) and
Password (Ftp server) to backup your files.
Note: FTP server should have Read / Write Access
to take backup and restore the same.
|
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| Profile |
| |
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| What
is a Primary Profile?
Primary profile is a profile that
is used to execute backup from the Windows Explorer.
Any profile can be set as a Primary Profile. By default,
Default profile is a primary profile.
Can I edit my
profile settings?
Yes. You can edit the profile settings
as required. After editing the profile, all the relevant
processes of BackTrakPro will be handled accordingly
to these new settings, if edited and saved.
Would I be able
to delete a profile with BackTrakPro?
Yes. You can delete a profile with
BackTrakPro.. |
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| Backup |
| |
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| What
is Backup Log ?
Backup log is a log file that
provides you the information of the backup processes
like the backup type, profile name, last run date, number
of files and skipped files. |
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| What
permissions does a user need to perform a backup?
Administrator rights are mandatory
to read the files and to get the backup for those files
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| How
do I schedule a backup?
Backup can be scheduled by setting
different schedule options through the profile manager.
According to the different schedule options, the profile
will be executed to get the backup. |
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| How
do I back up the registry?
Select the Registry settings and invoke
the backup process. Three different registry files are
created in the backup location. |
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| How
long does the backup take?
It is very easy to take backup of
your data using BackTrakPro. For instance, it would
just take 15 minutes to backup of 1 GB data. |
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| How
many backups do you retain?
BackTrakPro supports a maximum of
99 versions for a single file. |
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| What
tasks do I have to do every day to run a backup?
Steps to set daily backup.
a. Create a profile
b. Enable the schedule option in Execute & Retention
tab.
c. Select the time to run backup daily. |
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| How
much compression can I expect from my data?
BackTrakPro supports 1/3 of compression
by default. |
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| How
does the automatic backup scheduler work?
Automatic backup scheduler is a background
process, which takes backup in predefined schedule as
instructed, based on the profiles. Here daily, weekly,
monthly and yearly backup are supported. |
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| Does
BackTrakPro handle IE Favorites and Outlook email?
Yes. BackTrakPro supports the backup
of IE Favorites and Outlook settings. |
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| What
storage device backups you support?
BackTrakPro supports the removable
devices like, Zip drive, Jaz drive,CD-RW, USB drive
and Mapped Network drives. You can backup your data
from any remote location to a local location or vice
versa. |
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| How
can I take backup of files/folders from windows explorer?
You can select the files and folders
to be backup, and right click the mouse button and select
"Backup to BackTrakPro" option from the drop down menu.
These files and folders are affected with the primary
profile settings. |
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| How
do I disable a scheduled backup?
You can open the corresponding profile
and disable the scheduled backup option. |
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| Does
BackTrakPro perform incremental operations?
With BackTrakPro you can perform the
incremental operations. After performing full backup
of the required files and if the corresponding files
are subjected to change, then incremental backup is
performed for those changed files. |
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| What
is Retention Option?
The retention option allows you to
maintain the number of versions of the changed file(s)
and helps you to keep the recent changed file based
on the selected retention option. |
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| How
do I Backup data to a fixed drive (Network Drive/Partition/USB
Fixed Drive) using Scheduling options such as daily/Weekly/Monthly?
If you want to backup data to
a fixed drive/Network Drive/ Partition/USB drive, you
need to set the profile with the following options:
-
Step 1- Select the
required files and folders to be backed up from the
Files and Settings tab.
Step 2- Select the
backup destination location (Fixed Drive/Network Drive/USB
drive...) in the Backup options tab.
Step 3- To schedule
the task, check the" Schedule At" option of the Execute
and Retention tab.
Step 4- Set the Effective
start date and time of the schedule, which will consider
the profile from the specified date for scheduling.
If you want to choose Daily
schedule option, set the profile as: -
Step 5- Daily schedule
is the default option set by BackTrakPro. If the recurrence
pattern is set as "1 " it will execute the backup
process daily at the specified time.
(Note: Retention Option can
also be set to retain the number of versions or to
retain the number of days or only original version
of files.) By default the retention options retains
last 7 versions of file.
If you want to choose Weekly
schedule option, set the profile as: - (Repeat the Steps
from 1 to 4 and then execute Step 5)
Step 5- Select Weekly
option and set the recurrence pattern as "1" it will
execute the backup process every week at the specified
time.
Step 6 - Retention
option can be set to retain the number of versions
or Monthly versions for prior 3 months. By default
the retention options retains last 7 versions of file.
|
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| How
do I backup data to a removable disk using Daily/Weekly/Monthly
scheduling options and how to retain the latest version
by rotating the disk?
If you want backup data to Removable
disk, set the profile in Backup option tab: -
Step 1 - Select the
required files and folders to be backed up from the
Files and Settings tab. If you want backup data to
removable disk, set the profile in Backup option tab
as: -
Step 2 - Select the
backup destination location (Jaz,USB,Zip )in the Backup
options tab.
Step 3 - To schedule
the task, check the "Schedule At" option in the Execute
and Retention tab.
Step 4 - Set the Effective
Start date and time of the schedule, which will consider
the profile from the specified date for scheduling.
If you want to Choose daily
schedule option, set the profile as: -
(Repeat the Steps from 1 to
4 and then execute Step 5)
Step 5- Daily schedule
is the default option set by BackTrakPro. If the recurrence
pattern is set as "1 " it will execute the backup
process daily at the specified time.
Step 6 - Retention
option can be set to retain the number of versions
or to retain the number of days or only original version
of files.
If you want to rotate the disk
daily and retain the latest version, set the profile
as:-
(Repeat the Steps from 1 to
4 and then execute Step 5)
Step 5- Daily schedule
is the default option set by BackTrakPro. If the recurrence
pattern is set as "1 " it will execute the backup
process daily at the specified time to retain the
backup of latest changed files.
Step 6 - Set the retention
option as Retain Last 1 versions.
Note: - Rotating the
disk has to be done manually and this setting will
force the system to backup all the files to be backed
up onto every removable disk you insert in the first
day. But after that, it will only backup the changed
files onto the removable disk along with the original
set of files. Since only the last one version is to
be retained, it will remove the prior backed up version.
If you want to choose Weekly
Schedule option, set the profile as: -
(Repeat the Steps from 1 to
4 and then execute Step 5)
Step 5- Select the
Weekly option and set recurrence pattern as "1", which
will execute the backup process every week at the
specified time.
Step 6 - Retention
option can be set to retain the number of versions
or weekly versions for prior 4 weeks.
If you want to select Monthly
Schedule option, set the profile as: -
(Repeat the Steps from 1 to
4 and then execute Step 5)
Step 5 - Select the
Monthly option and set the recurrence pattern as "1”,
which will execute the backup process every month
at the specified time.
Step 6 - Retention
Option can be set to retain the Number of versions
or Monthly versions for prior 3 months.
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| Backup
to CDRW |
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|
Does
BackTrakPro support disk spanning?
No,BackTrakPro does not support disk
spanning. |
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| Does
BackTrakPro support HP-DVD+RW using HP-DLA, UDF or Adaptec
protocols?
BackTrakPro supports HP-RW provided
the CD is formatted using Direct CD format. You will
see this utility in CD burner software like Adaptec
and Roxio. First format the CD using this utility and
then use BackTrakPro to take backup. |
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Does
BackTrakPro allow to backup on multiple CDRW CD's?
BackTrakPro does not
support backup on multiple cdrw cd's. However we suggest
you to create new profiles,which is of your CD Capacity
(say 700 MB) before taking backup. |
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Does
BackTrakPro backup to CD-RW?
Yes, you can backup data to CD-R and
CD-RW in case you install 3rd party programs like Adaptec
Direct CD, CeQuadrat PacketCD or InstantWrite. The CD-RW
drivers must be installed in your system and the drives
must exist like the hard drives for example,” E:\ or
F:\. |
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| Restore |
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| What
is Restore log?
Restore log is a log file, which
provides you information of the restore processes like
number of files restored, restore location, date and
time. |
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| I
just want to view the contents of a backup archive.
I don't want to restore anything right now. Can I do
this?
Yes. You can view the contents of
a backup archive through the BackTrakPro application.
With the help of Rev. Restore button one can review
the backup data with the maximum available versions
of that source file, modified date and time and size
of the files. |
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| How
do I restore a backup?
Files can be restored either through
the BackTrakPro application or directly by double clicking
the " .btb " files (backup files). Rev.
Restore option allows you to view the files and folders
that have been backed up. These files and folders are
displayed with the same hierarchy structure, as they
are available in the source. You can select either one
or more files and folders that you want to restore.
|
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| What
are the options available for restoring a file?
There are two options available namely
By Date and By File/Folder to restore a file. You can
select Rev. Restore option from the toolbar or from
the Actions menu. By Date option allows you to restore
files till the date specified in the calendar to the
location specified or original location. By File/Folder
allow you to restore the latest file to the location
specified or original location. |
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| How
do I restore data if the backed-up data is moved to another
location? Follow these procedures
to restore the data.
- Click the Open button on the toolbar
to select the profile. In the 'Open Profile' screen,
click the Browse button to select the required profile
(that is moved to another location).
- Click the Edit button on the toolbar
to change the backup location
- Under Backup Options tab, click
the Browse button to select the current backup location
- Click the Save button on the toolbar
to save the profile
- Click the Rev. Restore button on
the tool bar to restore the data to any specified
location
- Right click on the selected file
or folder
- The 'Restore' pop-menu appears
to restore them to the specified location
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