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| General |
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| Several
of our mobile users have lost data when their notebooks'
hard disks died and a few have accidentally deleted
files for which they had no backups. Do you know of
any storage or backup devices that work well in the
field?
We suggest the USB removable drives
as the storage media for all those who use notebook
computer. |
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| What
are the supported operating systems?
Supported Operating Systems of BackTrak
are Windows 95/ 98/ 2000 Professional/ XP Home/ XP Professional/
ME. |
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| How
is my data secured?
BackTrak provides security by encrypting
the data and by providing passwords to the data, where
only the owner of the data can retrieve it. |
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| How
to un-install BackTrak?
You can un-install BackTrak from the
Add/Remove Program option in your control panel, select
BackTrak from the list and un-install |
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| What
should be the speed frequency between the CD writer
and the CD?
The Speed frequency of the CD should
be equal or less than the speed of the CD writers. (For
example; A CD writer with 10x speed capacity can write
to the CD supporting either 10x or less than 10x.) |
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| Can
I give UNC path as a Backup location?
BackTrak supports the UNC (Universal
Naming Convention) methodology for specifying the backup
location. To perform this you should have rights to
access a particular system. Specify the server name
or system name, the drive name and the folder name in
the backup location field. For example, \\ABC001\C\TestBackup. |
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| Can
I execute backup from Network drives?
Yes. BackTrak allows you to backup
data from both the local and mapped network drives. |
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| How
to identify a modified file status during trickle backup
process?
The modified files are logged into
the BackTrak queue and will be residing in the Queue
till the file has to be backed up. |
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| If
an external drive; For example, a zip drive, is reused
to backup data that already has old backups, will it
replace the files?
BackTrak will not replace the old
backups. The succeeding backup versions for the changed
files will be added to the existing backups and the
retention option controls only the succeeding versions
of the files not the original version of the file. |
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| If
I save multiple revisions, should I have enough space
on the disk for several FULL copies?
While backing up, the file is automatically
compressed and on average the file size is compressed
to about 1/3rd of the original file. However, the number
versions to be maintained depend on the retention option
you choose. You should have enough space to take the
backup of version files also. If there is no enough
space, BackTrak will prompt a message and guides you
to take necessary steps. |
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| How
do I know there is enough free space on disk to backup?
If the required space is not available
in the disk, then BackTrak prompts the warning message. |
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| Some
file extensions are not seen in "Include Files by File
extensions" option of BackTrak.How to add/register new
file extension?
If the file extensions are not registered,
it will not be listed in the Include/exclude options.
You have to include the file extensions manually to
be listed in the application.
To add a new file extensions
- Open Windows
explorer
- On the Tools
menu, click Folder Options
- Select Files
type tab, the available registered file extensions
will be listed
- Click New
button to add a new file extensions
- Type the required extensions;
for example, "doc"
- In the "Create
New Extension " dialog box, click "Advanced"
button to associate the application with the extension.
- In the "Associated
File Type" select any one application from
the pull-down list to associate it with the extension.
- Click OK
button and close the window.
- Start the BackTrak application
again to view the newly added extension in the Include/Exclude
Files by File extensions
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Does
BackTrak span CD disks during the backup operation?
Yes, the backup will prompt the user
automatically to insert a new CD once the first disk
reaches its maximum capacity. |
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| Profile |
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| Is
it necessary to select a profile for the backup process?
If you are executing backup
process from the windows explorer, it is enough to right
click and select "Backup to BackTrak Primary
Profile" to execute the process. If you
want to execute the backup through the application or
in the background then you need to create a profile.
Can I edit my
profile settings?
Yes. You can edit the profile settings
as required. After editing the profile, all the relevant
processes of BackTrak will be handled accordingly to
these new settings, if edited and saved.
Would I be able
to delete a profile with BackTrak?
No. BackTrak will not provide the
support of deleting the created profiles through the
BackTrak application. |
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| Backup |
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| What
is Backup Log ?
Backup log is a log file that
provides you the information of the backup processes
like the backup type, profile name, last run date, number
of files and skipped files. |
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| What
permissions does a user need to perform a backup?
Administrator rights are mandatory
to read the files and to get the backup for those files
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| How
do I schedule a backup?
Backup can be scheduled by setting
different schedule options through the profile manager.
According to the different schedule options, the profile
will be executed to get the backup. |
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| How
do I back up the registry?
Select the Registry settings and invoke
the backup process. Three different registry files are
created in the backup location. |
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| How
long does the backup take?
It is very easy to take backup of
your data using BackTrak. For instance, it would just
take 15 minutes to backup of 1 GB data. |
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| How
many backups do you retain?
BackTrak supports a maximum of 99
versions for a single file. |
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| What
tasks do I have to do every day to run a backup?
Steps to set daily backup.
a. Create a profile
b. Enable the schedule option in Execute & Retention
tab.
c. Select the time to run backup daily. |
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| How
much compression can I expect from my data?
BackTrak supports 1/3 of compression
by default. |
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| How
does the automatic backup scheduler work?
Automatic backup scheduler is a background
process, which takes backup in predefined schedule as
instructed, based on the profiles. Here daily, weekly,
monthly and yearly backup are supported. |
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| Does
BT handles IE Favorites and Outlook email?
Yes. BackTrak supports the backup
of IE Favorites and Outlook settings. |
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| What
storage device backups you support?
BackTrak supports the removable devices
like, Zip drive, Jaz drive,CD-RW, USB drive and Mapped
Network drives. You can backup your data from any remote
location to a local location or vice versa. |
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| How
can I take backup of files/folders from windows explorer?
You can select the files and folders
to be backup, and right click the mouse button and select
"Backup to BackTrak" option from the drop down menu.
These files and folders are affected with the primary
profile settings. |
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| How
do I disable a scheduled backup?
You can open the corresponding profile
and disable the scheduled backup option. |
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| Does
BackTrak perform incremental operations?
With BackTrak you can perform the
incremental operations. After performing full backup
of the required files and if the corresponding files
are subjected to change, then incremental backup is
performed for those changed files. |
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| What
is Retention Option?
The retention option allows you to
maintain the number of versions of the changed file(s)
and helps you to keep the recent changed file based
on the selected retention option. |
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| How
do I Backup data to a fixed drive (Network Drive/Partition/USB
Fixed Drive) using Scheduling options such as daily/Weekly/Monthly?
If you want to backup data to
a fixed drive/Network Drive/ Partition/USB drive, you
need to set the profile with the following options:
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Step 1- Select the
required files and folders to be backed up from the
Files and Settings tab.
Step 2- Select the
backup destination location (Fixed Drive/Network Drive/USB
drive...) in the Backup options tab.
Step 3- To schedule
the task, check the" Schedule At" option of the Execute
and Retention tab.
Step 4- Set the Effective
start date and time of the schedule, which will consider
the profile from the specified date for scheduling.
If you want to choose Daily schedule option, set the
profile as: -
(Repeat the Steps from 1 to 4 and then execute Step
5)
Step 5- Select Daily
option and set the recurrence pattern as "1"
it will execute the backup process daily at the specified
time.
(Note: Retention Option can also be set to retain
the number of versions or to retain the number of
days or only original version of files.) By default
the retention options retains last 7 versions of file.
If you want to choose Weekly
schedule option, set the profile as: - (Repeat the Steps
from 1 to 4 and then execute Step 5)
Step 5- Select Weekly
option and set the recurrence pattern as "1" it will
execute the backup process every week at the specified
time.
Step 6 - Retention
option can be set to retain the number of versions
or Monthly versions for prior 3 months. By default
the retention options retains last 7 versions of file.
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| How
do I backup data to a removable disk using Daily/Weekly/Monthly
scheduling options and how to retain the latest version
by rotating the disk?
If you want backup data to Removable
disk, set the profile in Backup option tab: -
Step 1 - Select the
required files and folders to be backed up from the
Files and Settings tab. If you want backup data to
removable disk, set the profile in Backup option tab
as: -
Step 2 - Select the
backup destination location (Jaz,USB,Zip )in the Backup
options tab.
Step 3 - To schedule
the task, check the "Schedule At" option in the Execute
and Retention tab.
Step 4 - Set the Effective
Start date and time of the schedule, which will consider
the profile from the specified date for scheduling.
If you want to Choose daily schedule
option, set the profile as: -
(Repeat the Steps from 1 to 4 and
then execute Step 5)
Step 5 - Select Daily
option and set the recurrence pattern as "1"
it will execute the backup process daily at the specified
time.
Step 6 - Retention
option can be set to retain the number of versions
or to retain the number of days or only original version
of files.
If you want to rotate the disk
daily and retain the latest version, set the profile
as:-
(Repeat the Steps from 1 to
4 and then execute Step 5)
Step 5- Select Daily
option and if the recurrence pattern is set as "1
" it will execute the backup process daily at
the specified time to retain the backup of latest
changed files.
Step 6 - Set the retention
option as Retain Last 1 versions.
Note: - Rotating the
disk has to be done manually and this setting will
force the system to backup all the files to be backed
up onto every removable disk you insert in the first
day. But after that, it will only backup the changed
files onto the removable disk along with the original
set of files. Since only the last one version is to
be retained, it will remove the prior backed up version.
If you want to choose Weekly
Schedule option, set the profile as: -
(Repeat the Steps from 1 to
4 and then execute Step 5)
Step 5- Select the
Weekly option and set recurrence pattern as "1", which
will execute the backup process every week at the
specified time.
Step 6 - Retention
option can be set to retain the number of versions
or weekly versions for prior 4 weeks.
If you want to select Monthly
Schedule option, set the profile as: -
(Repeat the Steps from 1 to
4 and then execute Step 5)
Step 5 - Select the
Monthly option and set the recurrence pattern as "1",
which will execute the backup process every month
at the specified time.
Step 6 - Retention
Option can be set to retain the Number of versions
or Monthly versions for prior 3 months.
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| TOP |
| Backup
to CDRW |
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Does
BackTrak support disk spanning?
Yes,BackTrak supports disk spanning. |
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| Does
BackTrak support HP-DVD+RW using HP-DLA, UDF or Adaptec
protocols?
BackTrak supports HP-RW provided the
CD is formatted using Direct CD format. You will see
this utility in CD burner software like Adaptec and
Roxio. First format the CD using this utility and then
use BackTrak to take backup. |
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Does
BackTrak allow to backup on multiple CDRW CD's?
BackTrak does not
support backup on multiple cdrw cd's. However we suggest
you to create new profiles,which is of your CD Capacity
(say 700 MB) before taking backup. |
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Does
BackTrak backup to CD-RW?
Yes, you can backup data to CD-R and
CD-RW in case you install 3rd party programs like Adaptec
Direct CD, CeQuadrat PacketCD or InstantWrite. The CD-RW
drivers must be installed in your system and the drives
must exist like the hard drives for example," E:\ or
F:\. |
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| Restore |
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| What
is Restore log?
Restore log is a log file, which
provides you information of the restore processes like
number of files restored, restore location, date and
time. |
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| I
just want to view the contents of a backup archive.
I don't want to restore anything right now. Can I do
this?
Yes. You can view the contents of
a backup archive through the BackTrak application. With
the help of Rev. Restore button one can review the backup
data with the maximum available versions of that source
file, modified date and time and size of the files.
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| How
do I restore a backup?
Files can be restored either through
the BackTrak application or directly by double clicking
the " .btb " files (backup files). Rev/Restore
option allows you to view the files and folders that
have been backed up. These files and folders are displayed
with the same hierarchy structure, as they are available
in the source. You can select either one or more files
and folders that you want to restore. |
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| What
are the options available for restoring a file?
There are two options available namely
By Date and By File/Folder to restore a file. You can
select Rev. Restore option from the toolbar or from
the Actions menu. By Date option allows you to restore
files till the date specified in the calendar to the
location specified or original location. By File/Folder
allow you to restore the latest file to the location
specified or original location. |
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